Citizen EOR – Last Updated: 12.12.2025

Citizen EOR (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of our website visitors, job applicants, employees, clients, and partners. This Privacy Policy explains how we collect, use, store, protect, and share your information when you interact with us, use our services, or visit our website (citizeneor.com). By accessing our website or submitting information to Citizen EOR, you agree to the terms outlined in this policy.

1. Who We Are

Citizen EOR is a global Employer of Record (EOR) and HR solutions provider offering employment, payroll, visa processing, and HR management support across the GCC and international markets.

Contact:
hi@citizeneor.com
people@citizeneor.com

2. Information We Collect

We may collect personal and non-personal information directly from you or through automated means.

We may collect personal and non-personal information directly from you or through automated means.

2.1 Personal Information (Provided by You)

  • Full name
  • Contact details (email, phone number, address)
  • CV, employment history, and qualifications
  • Passport and identification documents (for visa and onboarding)
  • Salary and compensation details (for employment processing)
  • Residency status and immigration documents
  • Bank details (for payroll and reimbursements)
  • Emergency contact information
  • Any other information voluntarily shared through forms, emails, or interviews

2.2 Automatically Collected Information

When you use our website, we may collect:

  • IP address
  • Browser type and device type
  • Usage data and browsing activity
  • Cookies and tracking technologies
  • Location data (general, not exact)

2.3 Third-Party Data

We may receive information from:

  • Recruitment partners
  • Background screening companies
  • Client companies using our EOR services
  • Government authorities (for visa and compliance checks)

3. How We Use Your Information

Citizen EOR uses your information for legitimate business and compliance purposes, including:

3.1 Recruitment & Employment

  • Reviewing job applications and candidate suitability
  • Conducting interviews, assessments, and reference checks
  • Preparing offer letters and employment contracts
  • Processing visas, work permits, and onboarding documentation
  • Managing payroll, benefits, and HR operations

3.2 Service Delivery & Operations

  • Providing EOR, HR, and global employment solutions
  • Managing client relationships
  • Communicating updates, confirmations, and support information

3.3 Legal & Compliance

  • Meeting UAE and international labour, immigration, and tax requirements
  • Preventing fraud and verifying identity
  • Responding to government or regulatory requests

3.4 Website & User Experience

  • Improving website functionality
  • Monitoring analytics and performance
  • Personalizing content and marketing offers

We do not sell your personal data.

4. Legal Basis for Processing

Citizen EOR processes data based on:

    • Your consent
    • Contractual requirements (employment, onboarding, or service delivery)
    • Legitimate business interests
    • Legal and regulatory obligations (e.g., UAE Labour Law, immigration regulations)

5. How We Store & Protect Your Data

We implement strict security measures, including:

  • Encrypted storage of sensitive information
  • Restricted access based on role and authorization
  • Secure servers and data protection protocols
  • Compliance with UAE data protection standards and international best practices

6. Sharing Your Information

We may share your data only when necessary and lawful, including with:

  • Client companies you are deployed to
  • Government bodies (MOHRE, immigration, embassies)
  • Banks and payroll providers
  • Background verification companies
  • Technology and software service providers
  • Legal or regulatory authorities

We never sell or trade personal information.

7. International Data Transfers

As a global EOR provider, your information may be transferred to or stored in other countries for employment processing, payroll, or compliance.
All transfers follow strict security controls and contractual safeguards.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Meet employment, visa, and compliance obligations
  • Deliver contracted services
  • Fulfill legal retention requirements
  • Maintain business records

When data is no longer required, it is securely deleted.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion (where legally permissible)
  • Withdraw consent for certain processing activities
  • Request data portability
  • Object to the use of your data for direct marketing

Requests can be sent to:
hi@citizeneor.com

10. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience
  • Analyze traffic and performance
  • Personalize content

You may disable cookies through your browser settings, but certain site functions may be limited.

11. Third-Party Websites

citizeneor.com may contain links to external websites. Citizen EOR is not responsible for the privacy practices or content of these third-party sites.

12. Updates to This Privacy Policy

Citizen EOR may update this policy to reflect legal requirements or operational changes. The updated version will always be posted on our website with the revised effective date.

13. Contact Us

If you have questions, concerns, or requests related to your personal data, you may contact us at:

Citizen EOR – Data Protection Team
hi@citizeneor.com