Citizen EOR – Last Updated: 02.01.2023
1. Definitions
- “Citizen EOR”, “we”, “us”, “our”: Citizen EOR, including our subsidiaries and affiliated companies.
- “User”, “you”, “your”: Any individual or entity accessing our website or services.
- “Website”: citizeneor.com and all related subdomains, content, and digital services.
“Services”: Employer of Record (EOR), HR outsourcing, payroll, visa processing, recruitment, and all associated solutions provided by Citizen EOR.
2. Acceptance of Terms
By using our website or submitting information through any of our forms, emails, or service portals, you acknowledge that you:
- Have read and understood these Terms & Conditions
- Agree to abide by them
- Consent to the use of your information as outlined in the Citizen EOR Privacy Policy
If you use the website on behalf of an organization, you represent that you are authorized to bind that entity to these terms.
3. Eligibility
To use our website or apply for employment through Citizen EOR, you must:
- Be at least 18 years old
- Have legal capacity to enter into agreements
- Provide accurate and truthful information at all times
4. Use of Website
You agree to use our website and services only for lawful purposes. Users are prohibited from:
- Misusing the site for fraud, identity theft, or harmful activities
- Copying or distributing website content without permission
- Uploading malicious files, viruses, or harmful code
- Attempting to gain unauthorized access to servers, systems, or data
- Scraping or harvesting data for commercial use without consent
Violation may result in termination of access and potential legal action.
5. Accuracy of Information
While Citizen EOR strives to provide accurate and updated information, we do not warrant that:
- All website content is free of errors or omissions
- Job postings remain available after being published
- Service descriptions, pricing, or features are always complete or current
Citizen EOR reserves the right to correct, update, or remove content without prior notice.
6. Employment Applications & Candidate Responsibilities
When applying for a job via Citizen EOR, you agree to:
- Provide complete and accurate information
- Submit genuine identification and official documents
- Comply with recruitment, verification, and onboarding requirements
- Pay any required onboarding deposits (such as the AED 660 refundable deposit) when applicable
- Maintain communication during the hiring process
Submission of fraudulent or misleading information may result in cancellation of your application or termination of employment.
7. AED 660 Deposit Terms (Where Applicable)
For roles requiring commitment confirmation, candidates may be asked to pay a AED 660 onboarding deposit after signing the offer letter.
- Refundable upon joining and processed with the first salary or as a separate payment
- Non-refundable if the candidate:
- Cancels or withdraws after acceptance
- Fails to report on duty
- Provides false documentation
- Stops responding during pre-onboarding
- Breaches any pre-employment obligations
A digital receipt will be issued for every deposit.
8. Services Provided by Citizen EOR
Citizen EOR offers Employer of Record, HR outsourcing, payroll management, talent sourcing, and visa/immigration support services.
Usage of any of these services is subject to:
- Signing a formal service agreement
- Complying with UAE labour regulations
- Meeting payment obligations (for employers/clients)
- Sharing accurate data for legal processing
Citizen EOR is not responsible for outcomes resulting from inaccurate or incomplete information provided by clients or employees.
9. Third-Party Links & Integrations
Our website may contain links to external websites or platforms.
Citizen EOR is not responsible for:
- The privacy practices of third parties
- The content or accuracy of external platforms
- Any damages incurred from external links
Users access these third-party sites at their own risk.
10. Intellectual Property
All content on citizeneor.com, including logos, text, design elements, graphics, images, and documents, is the property of Citizen EOR or licensed to us.
You may not:
- Copy
- Republish
- Reproduce
- Distribute
- Modify
- Use commercially
…without prior written permission.
11. Limitation of Liability
Citizen EOR is not liable for:
- Any technical or system interruptions
- Loss of data or unauthorized access due to external attacks
- Inaccuracies in job posting availability
- Losses resulting from misuse of the website
- Decisions made based on content from the website
To the fullest extent permitted by law, Citizen EOR disclaims all liabilities arising from or related to the use of services or site content.
12. Indemnity
You agree to indemnify and hold Citizen EOR harmless from any claims, damages, losses, or expenses resulting from:
- Your violation of these Terms
- Misuse of the website
- Submission of fraudulent information
- Unauthorized use of Citizen EOR materials
13. Data Protection & Privacy
Your use of the website is also governed by our Privacy Policy.
By using our platforms, you consent to the collection, processing, and storage of your data as outlined in that policy.
14. Service Modifications
Citizen EOR reserves the right to:
- Modify or discontinue any part of the website
- Update or change the Terms & Conditions
- Restrict user access for security reasons
Updates will be posted with a revised effective date.
15. Termination of Access
Citizen EOR may suspend or terminate your access to the website if you:
- Engage in prohibited activities
- Violate these Terms
- Attempt to damage the website or reputation of Citizen EOR
Termination may occur without prior notice.
16. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any dispute shall be resolved by UAE courts, unless otherwise agreed in a service contract.
17. Contact Information
For requests, concerns, or legal notices related to these Terms & Conditions:
Citizen EOR – Legal & Compliance Team
hi@citizeneor.com